Published: Wed, July 04, 2018
IT | By Laverne Higgins

Samsung Messages causes chaos, sends pictures randomly

"Last night around 2.30am, my phone sent her my entire photo gallery over text but there was no record of it on my messages app".

The messages in question are being sent through the default Samsung Messages app, with reports stating that the app doesn't show users the files were sent.

Specifically, the photos were sent over Samsung's stock text messaging app.

"The recommendations from Samsung are to now not update to the latest messages app and any who did should disable the app's access to their phones storage area so it is unable to grab random photos". Samsung said in a forum post that it was aware of the issue. According to the The Verge, Samsung is asking users to call the company's helpline if they are facing the problem. "However, there was record of it [in my] T-Mobile logs".

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One user wrote on Reddit that his Galaxy S9+ send his entire photo gallery to his girlfriend, while he was sleeping at night.

The affected devices appear to be exclusive to the most recent Galaxy S9 and Galaxy S9 Plus, and it's unclear whether other models are affected.

Another user added: "Oddly enough, my wife's phone did that last night, and mine did it the night before". As for T-Mobile carriers, don't bother reaching out to T-Mobile, 'cause they say "it's not a T-Mobile issue". "Concerned customers are encouraged to contact us directly at 1-800-SAMSUNG", Samsung said in a statement. If you can answer "yes" to both, then you'd better make sure you're using a texting app other than Samsung Messages for the time being. You can protect yourself or your pictures by revoking Samsung message's permission to access your photos. The few reports of this bug indicate that the phones are sending the messages without the app recording any trace of an outgoing message.

'Um, this is disturbing, ' one person said.

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